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Data protection information

Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our data protection information listed below this text.

Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator:

Hotel Tyrol am Haldensee GmbH
Seestraße 24
A-6673 Haldensee
Tel.: +43 5675 6245
Fax: +43 5675 6073
E-Mail: info@tyrol-haldensee.com
Internet: www.tyrol-haldensee.com

Data Protection Officer

Data protection officer required by law

We have appointed a data protection officer for our company.

Datenschutz-Koordinator: Martina Barbist
Hotel Tyrol am Haldensee GmbH
Seestraße 24
6673 Grän
Österreich

Phone: +43 5675 6245
E-mail: martina.barbist@tyrol-haldensee.com

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.

Analysis tools and tools from third-party providers

When you visit our website, your surfing behavior may be statistically evaluated. This is mainly done using cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the following data protection information.

You can object to this analysis. We will inform you about the possibilities of objection in this data protection information.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If there is an obligation to provide us with your payment data (e.g. account number for direct debit authorization) after the conclusion of a fee-based contract, this data is required for payment processing.

Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

With encrypted communication, the payment data you transmit to us cannot be read by third parties.

Data collection on our website

Cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Necessary data storage includes cookies that are absolutely essential for the functions of a website. This means, for example, the storage of log-in data, the shopping cart or the language selection by so-called session cookies (which are deleted when the browser is closed).

Non-essential cookies, on the other hand, are text files that are not used solely for the functionality of the website but also collect other data. These include the following cookies:

  • Tracking cookies
  • Targeting cookies
  • Analysis cookies
  • Cookies from social media websites

Necessary cookies may be set from the outset, i.e. even without the user’s prior consent. In contrast, website visitors must give their consent before cookies store non-essential data.

Server log files

We automatically collect and store information in so-called server log files, which your browser automatically transmits to us. This information is

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 lit. b and f GDPR. We have a legitimate interest in the technically error-free presentation and optimization of our website – for this purpose, the server log files must be recorded. The processing also serves the fulfillment of a contract or the implementation of pre-contractual measures.

Request by e-mail, contact form, telephone or fax

If you contact us by e-mail, contact form, telephone or fax, we will store and process your request, including all personal data (name, e-mail, request), for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, insofar as your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures, or on our legitimate interests (Art. 6 para. 1 lit. f GDPR), as we have a legitimate interest in the effective processing of requests addressed to us.

The data you send to us via contact requests will remain with us until the purpose for data storage no longer applies (e.g. after your request has been processed) or you request us to delete it. Mandatory statutory provisions – in particular statutory retention periods – remain unaffected. .

Online bookings (HotelNetSolutions GmbH) and booking inquiries (via our website)

Our website uses the Hotel Control booking technology provided by HotelNetSolutions GmbH, Genthiner Straße 8, 10785 Berlin – hereinafter referred to as “HNS”. We have concluded an order processing agreement with HNS.

If you make an online booking or a booking request via our website, we need your e-mail address, your travel dates, the product you have booked and your title as well as your first and last name in order to process your request. In individual cases, we may also ask for your telephone number so that we can contact you quickly, particularly in the event of unforeseen circumstances that affect your booking.

To calculate the valid travel price, the dates of stay, the selected product, the number of people traveling and whether they are adults or children are required. If you are traveling with children, the age of the children will also be requested for the correct travel price calculation. We also ask for the desired means of payment for the trip. If prepayment is used for your travel parameters, you will be forwarded to a payment service provider for the secure processing of the prepayment after selecting the desired payment method. Further information in the form is provided on a voluntary basis.

The processing of your data for the online booking and the online booking request is based on Art. 6 para. 1 lit. b GDPR and serves the fulfillment of a contract or the implementation of pre-contractual measures.

The data you transmit to us will remain with us until the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Conclusion of a contract for order processing

In order to ensure data protection-compliant processing, we have concluded an order processing contract with HNS.

Voucher purchase and management

Our website uses the Woocomerce voucher software for the sale, redemption and management of online vouchers.

If you purchase an online voucher via our website, we require your e-mail address, as well as the title, first name and surname of the voucher recipient in order to process your voucher purchase. We also ask for your desired delivery method so that we can deliver the voucher in accordance with your wishes. If we send the voucher by email, we process the recipient’s email address; if you have selected delivery by post, the recipient’s postal address is recorded for delivery by post.

Voucher management also records the remaining value of the voucher, the redemptions already made and the current status (open, paid, redeemed, etc.).

The processing of your data for the online purchase of vouchers is based on Art. 6 para. 1 lit. b GDPR and serves the fulfillment of a contract or the implementation of pre-contractual measures. The processing of your data in the voucher administration is based on Art. 6 para. 1 lit. c GDPR and serves to fulfill the statutory retention obligations.

The data you transmit to us will remain with us until the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Conclusion of a contract for order processing

To ensure data protection-compliant processing, we use the WordPress plugin provided by Woocomerce.

Feedback surveys and quality seals

Our website uses the Smart Host quality seal and survey software, provided by Smart Host GmbH, to display guest satisfaction on the website and to collect guest feedback. Am Kupfergraben 6a, 10117 Berlin/D.

We use the Smart Host pre- and post-stay surveys to survey and evaluate the satisfaction of our guests. We use guest free text on our website as required to give website visitors an impression of the quality of our offer. We publish unedited free text comments from guests on the quality of our offer in order to give interested parties as unbiased an impression of our offer as possible.  

Together with Smart Host GmbH, we process data from guests who take part in feedback surveys after using our services. In order to be able to send you the invitation to the feedback survey, we transmit your e-mail address, your name and data about your stay to Smart Host GmbH. If you do not wish your data to be transmitted, please let us know at check-in that you do not wish to participate in the feedback survey, in which case we will not transmit your data to Smart Host GmbH and you will not receive an invitation to the feedback survey.

Processing in the context of feedback surveys is carried out on the basis of Art. 6 para. 1 lit. f GDPR; the website operator has a legitimate interest in improving the quality of its own offering. The publication of free text comments on satisfaction with the stay is based on the consent of the respondent Art. 6 para. 1 lit. a GDPR. Consent can be withdrawn at any time with effect for the future.

The data you transmit to us will remain with us until the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Conclusion of a contract for order processing

In order to ensure data protection-compliant processing, we have concluded an order processing contract with Smart Host GmbH.

Registration on this website

You can register on our website in order to use additional functions on the site. We will only use the data you enter for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will refuse your registration.

In the event of important changes, for example to the scope of the offer or technically necessary changes, we will use the e-mail address provided during registration to inform you in this way.

The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time. All you need to do is send us an informal email. The legality of the data processing that has already taken place remains unaffected by the revocation.

The data collected during registration will be stored by us for as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.

Cookie consent

Our website uses a cookie consent technology from Borlabs GmbH, Hamburger Str. 11, 22083 Hamburg / D.to obtain your consent to the storage of certain cookies in your browser and to document this in compliance with data protection regulations. When you enter our website, a cookie is stored in your browser in which the consent you have given or the revocation of this consent is stored. This data is not passed on to us.

Revocation of your consent

The consent you have given in the cookie consent dialog for the storage of certain cookies or the revocation of this consent can be revoked at any time with effect for the future. You can also change your selection in the cookie consent dialog. You will find this change option under “INFORM” – Change data protection settings at the bottom of every page of the website. If you have clicked on the link, the cookie consent dialog will appear again and you can change your selection. Alternatively, you can ask us to delete it or delete the consent cookie yourself in your browser. From this point on, we will no longer process your data. The logging of your consent/non-consent takes place on the basis of a legal obligation acc. § Section 76 BDSG, Art. 6 para. 1 sentence 1 lit. c GDPR. Mandatory statutory retention periods remain unaffected.

Conclusion of a contract for order processing

We have concluded an order processing contract in order to guarantee data protection-compliant processing.

GOOGLE MAPS – Map service

We use the map service of Google Maps API, provided by Google Inc., USA, to visually display the route to our company with regard to geographical information and to make it easier for you to plan your journey. When Google Maps is used, Google also processes data about the use of the Maps function by users of the websites. The legal basis for the processing of the data is Art. 6 para. 1 lit. for GDPR. We have a legitimate interest in an appropriate presentation of our websites and in making it easy to find the locations we indicate on the websites. When you use Goolge Maps, a connection is established to the Goolge servers in the USA. Among other things, your IP address and other information about your behavior on this website may be forwarded to Google. Google may store cookies in your browser or use comparable recognition technologies for this purpose. You can find more information about data processing by Google in Google’s privacy policy at  https://policies.google.com/privacy?hl=de take from. 

 

Social media

Facebook plugins (Like & Share button)

Plugins of the social network Facebook, provider Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our site. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/.

When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information on this can be found in Facebook’s privacy policy at  https://www.facebook.com/privacy/explanation.

If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

Instagram

Further information on data processing can be found in the data protection information at https://help.instagram.com/155833707900388


Analysis tools and advertising

Use of external tracking services

This website uses the following external tracking services:

  • Google Optimize, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, IE
  • Facebook Pixel Tracking, Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, IE
  • Google Analytics, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, IE
  • Google Analytics 4, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, IE
  • Google Ads, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, IE

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, length of visit, operating systems used and origin of the user. This data may be summarized by Google in a profile that is assigned to the respective user or their end device.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there.

The data processing by this analysis tool is based on your consent, Art. 6 para. 1 lit. a GDPR; consent can be withdrawn at any time.

IP anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

You can find more information on how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Demographic characteristics in Google Analytics

This website uses the “demographic characteristics” function of Google Analytics to display suitable advertisements to website visitors within the Google advertising network. This allows reports to be generated that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and from visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the “Browser plugin” section.

Google Analytics e-commerce tracking

This website uses the “e-commerce tracking” function of Google Analytics. With the help of e-commerce tracking, the website operator can analyze the purchasing behavior of website visitors to improve its online marketing campaigns. Information such as orders placed, average order values, shipping costs and the time from viewing to purchasing a product is recorded. This data can be summarized by Google under a transaction ID that is assigned to the respective user or their device.

Storage duration

Data stored by Google at user and event level that is linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. You can find details on this under the following link:  https://support.google.com/analytics/answer/7667196?hl=de.

Conclusion of a contract for order processing

We have concluded an order processing contract with Google and implement the requirements of the German data protection authorities when using Google Analytics.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here:  https://privacy.google.com/businesses/controllerterms/mccs/.

Google Analytics 4 (without Google signals)

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, time spent on the site, operating systems used and the origin of the user. This data is assigned to the respective end device of the user. It is not assigned to a device ID.

Furthermore, Google Analytics allows us to record your mouse and scroll movements and clicks
, among other things. Google Analytics also uses various modeling approaches to supplement the recorded data records and uses machine learning technologies for data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time.

Browser plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plug-in available at the following link :
https://tools.google.com/dlpage/gaoptout?hl=de. You can find more information on how Google Analytics handles user data in Google’s privacy policy at :
https://support.google.com/analytics/answer/6004245?hl=de.

Google Analytics e-commerce measurement

This website uses the “e-commerce measurement” function of Google Analytics. With the help of e-commerce measurement, the website operator can analyze the purchasing behavior of website visitors to improve its online marketing campaigns. Information such as the orders placed, average order values, shipping costs and the time from viewing to purchasing a product is recorded. This data can be summarized by Google under a transaction ID , which is assigned to the respective user or their device.

Order processing

We have concluded an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:  https://privacy.google.com/businesses/controllerterms/mccs/.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on the user data available at Google (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively by analyzing, for example, which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.

The use of Google Ads is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in marketing its products and services as effectively as possible.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here:  https://privacy.google.com/businesses/controllerterms/mccs/.

Google Conversion Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google conversion tracking, Google and we can recognize whether the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to create conversion statistics. We find out the total number of users who have clicked on our ads and what actions they have taken. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification purposes.

The use of this analysis tool is based on your consent, Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

You can find more information on Google conversion tracking in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Facebook Pixel

This website uses Facebook’s visitor action pixel to measure conversions. The provider of this service is Facebook Ireland Limited (“Facebook”), 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries.

This allows the behavior of site visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The data collected is anonymous for us as the operator of this website; we cannot draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Usage Policy(https://de-de.facebook.com/about/privacy/). This allows Facebook to place advertisements on Facebook pages and outside of Facebook. This use of the data cannot be influenced by us as the site operator.

The use of Facebook Pixel is based on your consent, Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. You can find details here:  https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

You can find further information on protecting your privacy in Facebook’s data protection information: https://de-de.facebook.com/about/privacy/.

You can also activate the remarketing function “Custom Audiences” in the ad settings section under Deactivate https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen . You must be logged in to Facebook to do this.

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

YouTube with enhanced data protection

This website embeds videos from the YouTube website. YouTube is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode. For example, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.

As soon as you start a YouTube video on this website, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, YouTube may store various cookies on your end device after starting a video or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to record video statistics, improve user-friendliness and prevent fraud attempts.

After the start of a YouTube video, further data processing operations may be triggered over which we have no influence.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be withdrawn at any time.

You can find more information about data protection at YouTube in their privacy policy at: https://policies.google.com/privacy?hl=de.

Your rights

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction or deletion of this data. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. To do so, you can contact us at any time at the address given in the legal notice. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. You have the right to request the restriction of the processing of your personal data for the duration of the review.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.

If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
If you have lodged an objection pursuant to Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

 

Newsletter

This website provides an option for receiving newsletters. The provider is Smart Host GmbH, Am Kupfergraben 6 A, 10117 Berlin (“smart host”). This is a service with which the newsletter dispatch can be organized and analyzed.

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties. Exceptions to this are service providers and their auxiliary persons who offer cloud-based software and data processing solutions for the hotel and who evaluate and process guest data (for the purposes listed below) on behalf of the hotel:

facilitation and execution of the guest’s booking; execution of the guest’s stay; customization of the stay to the wishes and interests of the guest; possibility to offer services in accordance with the interests of the guest in the future; marketing in connection with services of the hotel and improvement of the hotel’s services

Our newsletters enable us to analyze the behavior of newsletter recipients. Among other things, we can analyze how many and which recipients have opened the newsletter message and how often and by whom which link in the newsletter was clicked. Conversion tracking can also be used to analyze whether a predefined action (e.g. booking a stay on this website) has taken place after clicking on the link in the newsletter.

The data entered in the newsletter registration form and the evaluation of individual opening and click rates are processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

If you do not wish to be analyzed by Smart Host NEWSLETTER, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message.

The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in an exclusion list in order to prevent future mailings. The data from the exclusion list will only be used for this purpose and will not be merged with other data.

This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the exclusion list is not limited in time. If you would like all data to be deleted completely, please contact  info@tyrol-haldensee.com.

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